Privacy policy
Romance Was Born is committed to protecting your personal information and handling it in accordance with applicable Australian privacy laws and, where relevant, the EU GDPR. By using our website, you agree to the terms outlined below.
COLLECTION OF INFORMATION
We collect personal information necessary to operate our business and provide our services. This may include your name, contact details, delivery address, and payment information.
Information is collected when you:
- Place an order
- Subscribe to communications
- Request support or make an enquiry
- Arrange returns, repairs, or exchanges
This information is used to fulfil orders, communicate with you, and, where consent is given, provide updates and promotional material.
Romance Was Born does not sell or rent your personal information. Limited data may be shared with trusted service providers who assist in delivering our services, or where required by law.
SECURITY
All transactions are processed via secure encryption (SSL), protecting your personal and payment information during transmission.
You can verify a secure connection via the padlock icon in your browser and the “https” URL prefix.
We take reasonable measures to safeguard your information; however, you are responsible for maintaining the confidentiality of your own devices and account access.
COOKIES & TRACKING
Our website uses cookies to enhance functionality and improve your browsing experience. These may store preferences, streamline navigation, and assist in performance analysis.
You may disable cookies via your browser settings, though some functionality may be affected.
We may also use pixels, tags, and similar technologies to understand user behaviour and measure the effectiveness of our communications. This data is aggregated and does not personally identify you.
ADVERTISING
Romance Was Born may engage third-party providers to deliver relevant advertising. These services may use cookies or similar technologies to display content aligned with your interests.
ACCESS & CONTROL
You may request access to, correction of, or deletion of your personal information at any time by contacting us via our website.
You may also opt out of marketing communications at any time using the unsubscribe link provided.
YOUR RIGHTS
You may choose not to provide certain information; however, this may limit our ability to provide specific services.
Where permitted, we may use your information to inform you of products or updates we believe may be of interest.
CHANGES
Romance Was Born reserves the right to update this policy at any time. The most current version will always be available on our website.